Artificial intelligence (AI) is becoming established in the Czech working environment faster than internal company processes can react. According to a recent Ipsos survey for Vodafone, 38% of employees use generative AI tools at work at least several times a week. Despite high interest, however, companies often lack clear rules, security frameworks, and systematic education that would allow the technology's full potential to be exploited.
Employees most often use AI for information retrieval (38%) and for working with texts, such as editing or translations (27%). The main benefit for them is time savings in routine tasks, which 41% of users confirm. However, the expansion of tools faces barriers. Almost 30% of people complain about factual errors in AI, and a fifth express concerns about sensitive data leaks.
“Companies often focus mainly on the availability of AI tools, but that alone is not enough. Proper adoption in the form of education and setting rules leads to safe use, higher productivity, and competitiveness,” says Veronika Brázdilová, Vodafone’s Vice President for Business Customers.
The survey revealed significant shortcomings in organizations' preparedness for technological transformation. Almost half of respondents (49%) believe their employer is not ready for the advent of AI. Only 16% of employees have had professional training so far, although 77% of them state that education helped them integrate AI into their daily agenda. Two-thirds of those surveyed are interested in further skill development.
Cybersecurity remains a critical point. A total of 62% of employees perceive risks when entering corporate data into public tools. Yet, only 11% of companies have introduced clear rules for the ethical and safe use of these applications. Awareness of legislation is also low; only 5% of employees are more familiar with the European AI Act regulation.
In the future, 41% of people expect a fundamental change in their job description in the next five years, with 17% fearing their position will be replaced by a machine. Among management, concerns about market transformation are even more noticeable. “Management today uses AI most often and is more aware of its impact. For companies, this is a signal to set a strategy so that AI brings productivity, not uncertainty,” adds Lukáš Benzl, director of the Czech Association of Artificial Intelligence.